Refund Policy

Refund policy 

(if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.

 

Late or missing refunds

(if applicable)

If you haven’t received a refund yet, please contact us at hello@shoptrendy.io

 

You will be responsible for paying for your own shipping costs for returning your item. Shop Trendy does not cover the return postage fee.

 

We recommend using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

When you request a refund for your order, a refund request will be submitted by a customer service representative and will be reviewed by management within 24 hours. You will then be notified if the request was approved or declined.

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